Bonus Policy

1. Bonus wagering – conditions on how bonus turns to a real money. Wagering conditions are different for each bonus, and announced when bonus issued to a customer.

 

2. Non-Deposit bonus – it is a bonus that may be allocated to customer, without any additional conditions from customer’s side. Thus, it may be allocated to the customer immediately after registration or upon manager’s decisions from casino.

 

3. Any non-deposit bonuses may be allocated to the customers solely in hand (manual) mode, or either to a group of customers as a part of automatic bonuses giveaway, by approved campaign. Customer support reserves the right to refuse in non-deposit bonuses for any customers providing no explanations at all on decision made

 

4. Free spins – a sort of bonus that is allocated to the customer during the game, and calculated in free spins of one or several slots.

 

5. All bonus offers are limited by no more than one to: player and his family, home address, one IP address, electronic address (email), phone number, bank account number, credit or debit card number, e-wallet number, payment system account, and one device.

 

6. Bonus may be used solely by the customer. Exclusion of bonus availability may be applicable in circumstances when bonus is limited to jurisdiction usage, or customer is a resident or citizen of a country where such activity is restricted.

 

7. Customer is restricted from use of any strategies or known/unknown methods or methodology that may include bonus successful wagering. If this kind of activity is revealed, casino may consider such customer as seeking for solely financial gain in the casino by the bonus usage, casino remains the right to thoroughly review the customer’s activity and in case of strong beliefs and proofs of a described activity, to cease customer balance and block account for bonus abuse activity.

 

8. All bonuses are subject to minimum deposit conditions, maximum exchange sum limits, wagering conditions, activation term and expiration term after and before activation, if nothing stated aside of this. In some circumstances there may exist limits on the minimum and maximum bet (stakes) during the wagering play.

 

9. Bonus expiration term is 14 days, this term starts counting from the date bonus allocated and appeared in the account balance. Upon 14 days expiration, if bonus is not wagered, it is going to be archived, and deactivated; all chips won by the means of bonus will be annulled.

 

10. Money won from the bonus will become available only after all wagering requirements has been met for the present bonus.

 

11. When your bonus is active, bonus money could not be used until the real money balance is above 0 on your account. Thus, the first real money balance must be consumed and exhausted, and the bonus money may be used after it.

 

12. If customer wishes to withdraw the existed balance before the wagering requirements are met and bonus wagered, and exchanged to chips, then customer’s bonus amount, as well as all winnings originating from it, are annulled.

 

13. Customer has an option not to take (activate) allocated bonus in lobby, thus never taking any wagering requirements, without any additional money loss.

 

14. At one-time there may be active only one bonus. If customer wishes to activate two bonuses (example: First deposit bonus and Birthday bonus), then bonus activation goes one by one in a row.

 

15. Customers have NO OPTION to refuse any bonuses by sending their requests to the Customer Support Service. The player has the right NOT to activate bonuses in the Personal Area.

 

16. It is impossible and forbidden to postpone any round in any game with the purpose or/during the wagering of any bonus.

 

17. All winnings that were requested for withdrawal, as a result of games with bonus funds, undergo additional verification before the payment is finally processed. According to the verification results, the casino reserves the right to request additional documents from the Player and/or refuse to withdraw funds.

 

18. If the Player has not activated the bonus or its expiration period ended, or if the bonus has been deactivated by the Player, it is not possible to re-use the current bonus offer again.

 

19. The casino reserves the right to cancel any bonuses, winnings, and to confiscate all funds on the Gaming Account, if it has reasonable beliefs that funds obtained dishonestly and / or with violation of the present bonus policy.

 

20. There are games where the bonus money play is not available, thus customer cannot play on the bonus balance. Entering such games, the Player sees only the real balance and plays exclusively on it.

 

21. The Casino reserves the right to amend, supplement and change this bonus policy at any time without prior notification to the Player.

 

22. Win Rate is not obliged to issue free spins to every player. It is solely at the discretion of administration to decide who, how, and in which order receives free spins. Administration may decide to assign or cancel any free spins to any player at any time.

 

23. All standard bonuses are non-sticky and not attached to Player deposits. (maybe canceled at any time)
 

24. Under “non-sticky” we mean that after standard bonus activation, the bonus wagering starts when the real balance value reaches 0.
 

25. During the bonus wagering, all bonus rounds winnings are counted in the real balance, even after the bonus rounds are completed, after it, the game continues without wagering, but only on the actual balance until it reaches "0" value again.
 

26. At any time, the bonus can be canceled by the Player and all funds won and not spent from bonus rounds remain on the Player’s balance, however, the bonus balance is considered to be annulled.
 

27. Bonus cancellation and remaining funds withdrawal are available at any time during the bonus wagering.
 

28. The wagering requirements of x3 is applied on the first deposit. This means that the deposit sum must be played 3 times to qualify for withdrawal. The wagering rule X3 does not apply to the second and following deposits.

 

First Deposit Bonus

 

  1. To receive a bonus, customer has to make first deposit in the amount of at least 20 chips.
  2. The maximum bonus amount is 100%, but no more than 200 chips.
  3. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.
  4. The bonus is available to non-verified customers.
  5. The bonus is subject to two wagering schemes, and the customer has the right to choose one of the schemes on own discretion.
    1. Magical wagering. If this wagering scheme has been chosen, customer wagers bonus money in the amount of 30x on a bonus balance, and after all wagering requirements has been met, the customer has to exchange wagered bonus on a guaranteed bonus amount.

Example:

Deposit in an amount of 20 chips– guaranteed bonus 20 chips. The customer has to start wagering his bonus money after he spends all his real money and real money balance is equal to zero chips. The customer has to receive a bonus balance on the sum that 30 times higher that received bonus (30*20=600). After customer has received 600 chips or more to his bonus balance, 20 chips will become available to exchange for the real money in the customer’s lobby. There is no necessity to wager 30 times 20 chips, the customer only needs to play no-less than required sum on a bonus balance, in full amount.

    1. Classical wagering – If this wagering scheme is activated customer may be able to change all his bonus balance to chips in the amount of max 1500 chips.

Example:

Deposit in the amount of 20 chips, bonus 20 chips. The customer is able to wager his bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount 50 times (20*50). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, an amount up to 1500 chips. Remaining funds will be annulled.

 

Second deposit bonus

 

  1. To receive a bonus, the customer must make a second deposit of at least 20 chips.
  2. The maximum bonus amount is 75%, but not more than 200 chips.
  3. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.
  4. The bonus is available to the non-verified customers.
  5. The bonus is subject to two wagering schemes, and the customer has the right to choose one of the schemes on own discretion.
    1. Magical wagering. If this wagering scheme has been chosen, customer wagers bonus money in the amount of 30x on a bonus balance, and after all wagering requirements have been met, the customer has to exchange wagered bonus on a guaranteed bonus amount.

Example:

Deposit in the amount of 20 chips– guaranteed bonus 15 chips. The customer has to start wagering his bonus money after he spends all his real money and real money balance is equal to zero chips. The customer has to receive a bonus balance on the sum that 30 times higher that received a bonus (30*15=450). After the customer has received 450 chips or more to his bonus balance, 15 chips will become available to exchange for real money in the customer’s lobby. There is no necessity to wager 30 times 15 chips, the customer only needs to play no-less than required sum on a bonus balance, in full amount.

5.2. Classical wagering – If this wagering scheme is activated customer may be able to change all his bonus balance to chips in the amount of max 1000 chips.

Example:

Deposit in the amount of 20 chips, bonus 15 chips. The customer is able to wager his bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount 50 times (15*50). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, an amount up to 1000 chips. Remaining funds will be annulled.

 

Birthday bonus

 

  1. The bonus may be received by a customer who has made at least one deposit, no less than 20 chips in amount, during the last month.
  2. The bonus may be received by a customer who correctly indicated the date of birth and verified identity with the casino.
  3. The maximum bonus amount is 100% of the smallest deposit made in the last 30 days, but no more than 150 chips.
  4. The bonus is available for the smallest deposit, that was made during the last 30 days and never participated in any bonuses.
  5. The bonus is not available to non-verified customers.
  6. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.
  7. The bonus is subject to two wagering schemes, and the customer has the right to choose one of the schemes on own discretion.
    1. Magical wagering. If this wagering scheme has been chosen, customer wagers bonus money in the amount of 30x on a bonus balance, and after all wagering requirements have been met, the customer has to exchange wagered bonus on a guaranteed bonus amount.

Example:

Deposit in the amount of 20 chips – guaranteed bonus 20 chips. The customer has to start wagering his bonus money after he spends all his real money and real money balance is equal to zero chips. The customer has to receive a bonus balance on the sum that 30 times higher that received bonus (20*30=600). After the customer has received 600 chips or more to his bonus balance, 20 chips will become available to exchange for the real money in the customer’s lobby. There is no necessity to wager 30 times 20 chips, the customer only needs to play no-less than required sum on a bonus balance, in full amount.

    1. Classical wagering – If this wagering scheme is activated customer may be able to change all his bonus balance to chips in the amount of max 1000 chips.

Example:

Deposit in the amount of 20 chips, bonus 20 chips. The customer is able to wager his bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount 50 times (20*50). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, in the amount up to 1000 chips. Remaining funds will be annulled.

 

Monday Bonus

 

  1. The bonus is available to those customers who have made deposits from previous Tuesday to the Friday, and in total, their weekly deposits exceeded 100 chips.
  2. Customer who met the requirements may activate bonus that equals 10% out of the sum of their deposits, described in sect.1 of Monday bonus description, but no more than 200 bonus chips.
  3. In case the customer has met all bonus deposit requirements, on the closest Monday bonus might be available for activation in your lobby.
  4. The bonus is not available to non-verified customers.
  5. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.
  6. The bonus is subject to two wagering schemes, and the customer has the right to choose one of the schemes on own discretion.
    1. Magical wagering. If this wagering scheme has been chosen, customer wagers bonus money in the amount of 30x on a bonus balance, and after all wagering requirements have been met, the customer has to exchange wagered bonus on a guaranteed bonus amount.

Example:

Deposit sum in the amount of 100 chips – guaranteed bonus 10 chips. The customer has to start wagering his bonus money after he spends all his real money and real money balance is equal to zero chips. The customer has to receive a bonus balance on the sum that 30 times higher that received bonus (10*30=600). After the customer has received 300 chips or more to his bonus balance, 10 chips will become available to exchange for real money in the customer’s lobby. There is no necessity to wager 30 times 10 chips, the customer only needs to play no-less than required sum on a bonus balance, in full amount.

    1. Classical wagering – If this wagering scheme is activated customer may be able to change all his bonus balance to chips in the amount of max 500 chips.

Example:

Deposit sum in the amount of 100 chips, bonus 10 chips. The customer is able to wager his bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount 40 times (10*40). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, in an amount up to 500 chips. Remaining funds will be annulled.

 

Bonus CODE

 

  1. In order for the bonus to be allocated, customer needs to make a deposit (not first or second) on the sum no more than 1000 chips.
  2. The maximum bonus amount is 50% of deposit, but no more than 1000 chips.
  3. The bonus is not available for non-verified customers.
  4. The bonus becomes available in the lobby area bonus section immediately after the Player has fulfilled the initial conditions for its allocation. To activate the bonus, the player must click the appropriate button. Activation and wagering have to occur within 14 days after the bonus appearance in the player’s lobby. After an activation and wagering – bonus must be exchanged for real money chips. The term to fulfill all the procedures (activation, wagering, exchanging) not to exceed 14 days since the bonus has appeared in the customer’s lobby, thus allocated.
  5. The bonus is subject to two wagering schemes, and the customer has the right to choose one of the schemes on own discretion.
    1. Magical wagering. If this wagering scheme has been chosen, customer wagers bonus money in the amount of 30x on a bonus balance, and after all wagering requirements have been met, the customer has to exchange wagered bonus on a guaranteed bonus amount.

Example:

Deposit in the amount of 1000 chips – guaranteed bonus of 500 chips. The customer has to start wagering his bonus money after he spends all his real money and real money balance is equal to zero chips. The customer has to receive a bonus balance on the sum that 40 times higher that received bonus (500*40=20 000). After the customer has received 20 000 chips or more to his bonus balance, 500 chips will become available to exchange for the real money in the customer’s lobby. There is no necessity to wager 40 times 500 chips, the customer only needs to play no-less than required sum on a bonus balance, in full amount.

    1. Classical wagering – If this wagering scheme is activated customer may be able to change all his bonus balance to chips in the amount of max 3000 chips.

Example:

Deposit in the amount of 1000 chips, bonus 500 chips. The customer is able to wager his bonus and start using it, only after the customer’s real money balance is exhausted and equal to zero. Customer needs to wager bonus amount 55 times (55*500). If after wagering requirements have been met, the customer remains with the balance that is available to be exchanged to real money chips, in the amount up to 3000 chips. Remaining funds will be annulled.

  1. In order to use the bonus, customer needs to meet requirements and request it by secret super code WINRATEWOWBONUS.

 

Bitcoin Splash

 

  1. The bonus is available to those players who have made at least 100 chips deposit with the Bitcoin payment method
  2. The bonus amount is determined randomly and may be equal from 10% to 200% of the deposit.
  3. The maximum bonus chips amount cannot exceed 200 chips.
  4. The bonus is available to the non-verified customers.
  5. The bonus will become available in the lobby's bonus section, immediately after bonus allocation criteria are met. In order to activate a bonus, the player must press the bonus activation button. The bonus is available for activation and wagering within the 14 days from its allocation. The wagered bonus could be exchanged to chips within the 14 days after it's been allocated.
  6. The bonus has 2 wagering schemes, and the player has the right to choose the wagering criteria that look more attractive to him/her.

 

Magic wagering

If magic wagering scheme is chosen, the bonus is considered "wagered" after the winnings hit 35x of the credited bonus. When the bonus is wagered, the player has the right to exchange the bonus for the equivalent amount of real money.

 

Example: In total deposit - 100 chips, guaranteed bonus 10 chips.
Bonus wagering starts after the real money balance hits 0 chips. The player must reach the balance amount which is equal to 35 times of the received bonus. (10*35=350). After bonus balance reaches 350 chips, 10 chips become available to the exchange to the real balance within the granted bonus. There is no need to make 35x wagering of the granted 10 chips. The main goal is to wager in full the said sum on the bonus balance.

 

Classic wagering

When choosing this wagering option, the customer has the right to use a whole bonus balance, after the wagering. The amount of bonus balance upon wagering is capped by 500 chips max balance.

 

Example: Deposit 100, received a bonus 10 chips. The player starts wagering after the real money amount reaches 0 chips. Customer needs to wager 40 times the amount of granted bonus. 10X40. After the bonus is wagered, the customer will be able to exchange the winnings to real balance, and the amount is capped by up to 500 EUR. Remaining bonus balance will be annulled.

 


Max bet when wager applied is 5 chips.

 

Free chips usage policy

 

1. Maximum and minimum amount of withdrawal made from free chips is equal to 20 chips (if other is not stated). Following the withdrawal request, remained chips are not allowed to be used in stakes and play, the remaining balance would be cancelled by the system when the withdrawal request is reviewed. Should we reveal the attempt to use remaining chips in contradiction with the above, we retain the right to annul the withdrawal.

 

2. To qualify for withdrawal only slots must be played during wagering. In case when wagering with other games (e.g. roulette, table games) was identified, withdrawal request will de declined.

 

3. Free chips are issued solely on discretion of Win Rate Casino, and may be allocated as a promotion action or one time good will give away.

 

4. Free chips usage policy is listed in 1,2,3, if nothing is stated beside those for particular separate promotion.

 

5. It is not permitted to deposit on top of free spins and free chips. Withdrawal requests placed after reaching the minimum amount for payment will be canceled along with the balance.

 

6. The maximum allowed bet for free chips games is EU 0.20 or equivalent in other currencies.

 

7. In order for the Player's account to be eligible for the accrual of free chips, bonuses without wagering, promotions of the day, free spins, as well as to receive no deposit bonuses or deposit bonuses demanding a minimum deposit – certain verification is required. The Player is obliged to carry out verification by phone number, as well as in account (Wallets - details) specify all the details and wallets s/he intends to use in withdrawal of funds originated from bonuses without wagering, promos of the day, free spins and any non-deposit bonuses, as well as other bonuses, wagering for which does not, exceeds X10. If the winnings requested and directed to payment methods, not listed preliminary, the withdrawal of bonus funds will be canceled and account balance annulled.

 

8. Funds won in free spins or originating from freechips, non-deposit bonuses, or any bonuses allocated on min. deposit is not allowed to be withdrawn to cryptocurrency wallets. The only direction we are going to approve the withdrawal of these funds is the wallets or payment details preliminary inputted by the customer to the appropriate part of the lobby.