Privacy Policy

For Win Rate Holding your personal data protection is a top priority. Your personal data safety is a result of cumulative measures – modern technical applications, and administrative measures of control and multi-layer access, encryption etc, expensive programming protection solutions.

We use your personal data governing by Privacy Policy, so we kindly ask you to go thru it.


Why do we collect your personal information?


In order to serve customers fast and maintain quality and security of accounts, we need to collect and store personal data.


-       Open accounts

-       Hold Transactions

-       Security and Control

-       Comply with License Terms and Regulations

-       High Quality Customer Support Experience

-       Statistics

-       Usage History


Requested information used for the feedback, campaign newsletters, any news in regards of Win Rate Holding and its partners. As a feedback channel, we routinely use emails, and chat support.


Personal data sharing with third parties


We take all reasonable measures to keep your information in highest standards security. Personal database access is monitored 24/7 and its access allowed to the narrow circle of authorized personnel that works to maintain casino daily processes. Personal information protected for any third parties, with the exception of legal cases, foreseen by the legislation in power. Documents and personal information are shared with competent authorities only in case of strong belief of Money Laundering, Credit Card fraud and other cases that are obligatory reportable.


Warranty on personal data safety


Win Rate Holding that has official Curacao License takes all reasonable measures to protect its sensitive information from any disclosure to third parties. Information protected with physical, programming and electronic means, which considered as effective and most accepted in the industry and on the market. Channel SSL encryption on the data transfer used between the end user and our servers. SSL encryption believed to be good enough to prevent data leakage during the transfer. Our servers protected with the latest anti-viruses, and their activity, load, and network parameters constantly monitored to predict and prevent abnormalities that may cause any data loss or leaks. We recommend our customers to use the latest antiviruses and anti-spies to keep their login credentials and payment methods safe from fraudsters.


Personal information access


Customer always has an option to login by means of his login credentials. In the profile details customer has full access to his personal information, has the right to update it. If customer has noticed something that is not correct, there it is highly recommended to ask customer support to amend the details. The company has exclusive write to access information and ask the document proof of it. 




We use cookies as small web-analytics instruments. That helps us to better understand your needs and desires and provide you a better experience, besides this, our cookie-files designed to recognize customers and help us to protect your account better. We use cookies only with your consent, and we store statistics only for 4 weeks. For referral accounts, cookies stats are stored just for 1 day.


Security of your personal data


Our personnel is officially obliged to keep personal data they have access to in secrecy. We constantly train our employees to maintain high level of security while they use our equipment, have access to the database and handle customer’s personal data.

When our customers pass the links to the third parties site, we (Win Rate Holding) disclaim any responsibility for the policy of third-party agents or third-party sites.

In order to keep your personal data uncompromised; we recommend to carefully reading third parties privacy policy before you register there or pass any sensitive information to their databases.

The Company has the exclusive right to amend Privacy Policy from time to time, and to change the way it handles personal data. We advise to review personal data on a regular basis, to keep yourself updated on this matter.